SHIPPING
SHIPPING TO UK
To ensure that our customers can be certain that Footboard products will arrive on-time and intact, we use Zatu as our fulfilment partner.
Though shipping a board-game is expensive, we do not want to pass all these costs on to our customers; as such, we split the costs and charge a flat fee of £5 for shipping (per order) in the UK.
WE NOW SHIP ACCROSS THE GLOBE WITH NO FEES OR IMPORT DUTIES!!
WE CAN CHARGE YOU IN YOUR LOCAL CURRENCY AND ARE WORKING ON DISPLAYING THIS AT CHECKOUT
SHIPPING TO EU
We are now able to ship to the European Union with a flat fee of £10 or €12 (per game) - note: customers are able to pay in euros (€) at checkout.
We ship to the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Republic Of Ireland Romania, Slovakia, Slovenia, Spain, Sweden
SHIPPING TO US & CANADA
We are also able to ship to USA and Canada, although the fees from the UK are substantial.
As such, we split the costs but still need to charge a flat fee of £20 or $25 (per game) - note: customers are able to pay in US dollars ($) at checkout.
SHIPIING TO ASIA AND THE REST OF THE WORLD
We can also ship further afield, however, this too costs £20 per game
Australia, Brazil, China, Hong Kong, Japan, Mexico, New Zealand, Philippines, Singapore, South Africa, Vietnam
WE ARE CONTINUALLY TRYING TO REDUCE SHIPPING COSTS AND WILL KEEP THIS PAGE UP-TO-DATE WITH SHIPPING INFO
WE ARE ALSO TRYING TO SHIP TO SOUTH KOREA, ALTHOUGH WE ARE NOT ABLE TO ADVERTISE PRICES ON OUR WEBSITE IN KOREAN WON. ANY CUSTOMERS IN SOUTH KOREA, IF YOU WOULD LIKE A GAME, PLEASE CONTACT US VIA THE FORM BELOW
RETURNS
We do our utmost to ensure that our customers are receiving a game they love; however, we appreciate that we won’t get this right in all instances.
When this does happen, we are happy to refund or replace your game, but ask that customers organise shipping back to us. Refunds are processed in 10 days, replacements made within 30 days to account for shipping times.
If you have an issue with your order, please contact us using the form below and we will reach out to resolve it as soon as possible.